1. Definitions
| Definition |
Description |
| Buyer / a |
means the consumer who places the order for the EV charger. |
| The parties |
is a common term for Installer and Buyer. |
| The order confirmation |
is the confirmation that is sent to the Buyer after the Buyer has executed the order. |
| Installer / en |
is ONECO ELEKTRO AS AVD. LARVIK org.nr. 997428544 |
| Basic package |
means the standard installation described in Appendix 1 to the Agreement. |
| Additional booking(s) |
means necessary additions to the basic package due to special local conditions. |
| The signing of the agreement |
means the time when the buyer has executed the order. |
2. Annex protocol
| Appendix 1 |
Description of the delivery, as described below. |
| Appendix 2 |
Cancellation form |
3. Application
The agreement relates to the purchase and installation of a home charger for electric cars from an installer.
The agreement regulates the delivery of what is described in Appendix 1 as the Basic Package and any Additional Orders and customisations. The terms and rights in this agreement are supplemented by relevant legislation, in particular the Consumer Purchases Act and the Cancellation Act.
ANNEX 1: Description of the delivery
Charging station: Selected at checkout with Type 2 socket for charging cable
Installation
3.1 Standard installation
Electrician work for installation of charger, new course and cable installation
Up to 50 kilometres round trip from Installer's office to installation site
Up to 15 metres of cabling from fuse box to charging point
Drilling through walls up to 20 cm thick
Installation, testing and preparation of the charger
Application to local grid owner for desired installation
Statutory documentation on Boligmappa.no
Prerequisites for standard installation:
Free access according to agreement and rational progress without obstacles**
Buyer arrives at the agreed time for installation**
Work is carried out within normal working hours
The buyer has sufficient capacity in the electrical system for the installation
The buyer has available space for a new circuit breaker/ surge protector in the existing fuse box
Subject to approval by the local grid operator regarding the desired installation (Note: Some grid owners have limitations on maximum installed power. This may result in a lower charging speed than 32A or requirements for control of the charger to avoid skewed loads).
Charger is mounted on the outside of the building (wall-mounted)
The distance travelled by the installer does not exceed the distance in standard installation
No more cable is used and drilling through thicker walls than specified in the standard installation
Cables are laid in the open and do not include digging
6 mm2 cabling is provided, and the charger is adjusted according to feedback from the local network company (Note: This may mean that the Buyer has to adjust the charger downwards so it is not guaranteed that the Buyer will be able to get the maximum capacity for the charger. There is no reduction in price in such cases)
The Buyer must be or become an electricity customer of the Seller
App and installation of charger on the internet is done by the Buyer and requires wifi with sufficient signal strength at the installation site
If the installation requires additions over and above the standard installation, a surcharge may be added to the price, see 3.3.
** If the prerequisite is not met, a fee of NOK 1000 will be charged.
3.3 Add-ons
If additions to the standard installation are required or desired ref 3.1, this must be agreed directly between the Buyer and the Installer.
Additional costs (not included) include: Surge protection, excavation, construction contribution regarding increased intake, driving beyond 50 km h/r, excess cable length beyond 15 metres, wall drilling over 20 cm.
Regulations in NEK 400:2018 require that the connection point must be protected by a surge protector during installation. If the customer does not have a surge protector, it can be installed by the installer according to the installer's price list.
The surcharges will be invoiced directly from the Installer, in accordance with the Installer's price list (hours/materials/fixed price).
Any faults in existing facilities that are discovered during installation are invoiced to the Buyer on an hourly basis.
Installasjon av jordfeilvern type B er ikke nødvendig da ladeboksene Zaptec Go, Easee og Amina har innebygget DC vern.
Installatørens prisliste:
- Overspenningsvern, ferdig installert: 3 250,- inkl. mva.
- Kabel 6mm2 ferdig installert pr. meter: 343,- inkl. mva.
- Gjennomborring i vegg under 20cm: 260,- inkl. mva.
- Timer: 1 100,- inkl. mva
- Påslag: 30% fra innkjøpspris.
4. The agreement.
The Buyer enters into the agreement with the Installer when entering into the Agreement. It is a prerequisite that the Buyer is a consumer in the sense of the Consumer Purchase Act and over the age of 18.
5. Price and payment.
a. The Basic Package itself and any additional orders are invoiced and paid to the Installer in accordance with the Installer's invoicing procedures.
b. If the Buyer materially defaults on the payment obligation, the Installer may terminate the agreement, claim compensation and interest and/or withhold performance.
6. Credit assessment
After the conclusion of the Agreement, the Installer may carry out a credit assessment of the Buyer. If the result of the credit assessment is not satisfactory, Installer may cancel the agreement.
7. The installer's duties
The time when the Installer is to deliver and carry out the installation at the Customer's premises is either stated in the Order Confirmation or agreed directly between the Buyer and the Installer.
8. The buyer's obligations
The Buyer is obliged to assist so that the Installer and any others involved in the delivery have good access to the installation site and the property's electrical installations. The Buyer is also obliged to provide the information requested by the Installer both before and during the installation.
If the Buyer does not provide the necessary co-operation, including providing the necessary access to the property, so that delivery is prevented or delayed, the Installer may claim any loss from the Buyer. The same applies if the Buyer has not fulfilled his obligation to provide information and this results in additional work for the Installer.
9. Cancellation and right of withdrawal.
a. Cancellation
If the Buyer cancels the order before the agreed time for delivery of the charger and any Additional Orders, the Installer cannot retain the purchase but can instead claim compensation for losses resulting from the cancellation and any costs incurred by the Installer. In addition, cover the Installer's termination costs with an agreed cancellation fee.
b. Right of cancellation
The Buyer has the right to withdraw from this agreement by notifying the Installer before the expiry of the cancellation period set out in the Cancellation Act. The cancellation period is deemed to have been complied with if notification is sent before the expiry of the period. Notification can be made using a completed cancellation form or by other unambiguous declaration.
For all work resulting from the installation of the EV charger, including additional orders, the cancellation period is 14 days from the conclusion of the Agreement. The Buyer may request the Installer to carry out the installation before the expiry of the cancellation period. If the Buyer nevertheless exercises the right of cancellation, the Installer may charge the Buyer for costs incurred. If the installation is completed, the right of cancellation is considered waived.
The cancellation period for the purchase of the EV charger itself and any additional equipment for it expires 14 days after the Buyer has received physical delivery of the EV charger. During this period, the Buyer has the right to withdraw from its obligations even if installation of the EV charger has begun. If the Buyer exercises the right of cancellation, the Buyer must bear the costs of returning the EV charger and any additional equipment to the Installer. Additional equipment can be returned by post to the address provided by the Installer. The EV charger itself must be removed by the Installer. The Buyer may not dismantle the EV charger himself. The Buyer must cover all costs associated with dismantling and returning the charger. The Seller may claim reimbursement of the reduction in value of the charger as a result of the Buyer's examination and handling of the charger.
If the electric car charger is installed, the Buyer must still pay for the installation even if the right of cancellation applies to the electric car charger. Cables run to the charger are considered part of the installation and will not be removed even if the right of cancellation applies to the charger. The buyer's costs in connection with internet connection are not refundable.
10. Complaints
If there is a defect in the installation or the EV charger itself and this is not due to the Buyer or circumstances on the Buyer's side, the Buyer may invoke remedies for breach of contract. The Buyer must then, within a reasonable time after discovering or ought to have discovered the defect, notify the Installer that the defect will be invoked.
If there is a defect, the Installer is obliged to rectify the defect. If it turns out that there was no defect in the installation or the EV charger, the Installer may demand payment for the examination and any repairs carried out.
11. Confidentiality, personal data and communication between the Parties.
The Buyer shall provide the Installer with information about his email address and mobile phone number and accepts that the Installer may use these to notify the customer in connection with the customer relationship.
