Privacy policy (EU)

This privacy statement was last updated on mai 17, 2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you via https://oneco.no/en. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 Contact - Through phone, mail, email and/or webforms

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • An email address
  • A telephone number

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

1.2 Payments

For this purpose we use the following data:

  • A first and last name
  • An email address

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

1.3 Registering an account

For this purpose we use the following data:

  • A first and last name
  • An email address
  • A telephone number

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

2. Sharing with other parties

We only share or disclose this data to processors for the following purposes:

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. 

4. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a data Processing Agreement with Google.

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

6. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

9. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

10. Contact details

OneCo
Andøyfaret 15, 4623 Kristiansand, Norway
Norway
Website: https://oneco.no/en
Email: post@ex.comoneco.no
Phone number: +47 915 021 21

11. Data Requests

For the most frequently submitted requests, we also offer you the possibility to use our data request form

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Annex

Privacy policy (EU)

This Privacy Policy was last updated on 2023-04-11 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
 

 

In this privacy policy, we explain what we do with the information we collect about you via oneco.no. We advise you to read this policy carefully. In our processing, we comply with the requirements of data protection legislation. This means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy policy;
  • we aim to limit our collection of personal data to only that personal data which is necessary for legitimate purposes;
  • we first ask for your explicit consent to process your personal data in cases that require your consent;
  • we take the necessary security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, upon request.

If you have any questions, or want to know exactly what data we hold about you, please contact us.

 

1. Purpose, data and retention period

We collect or receive personal information for various reasons related to our services. This may include the following: (click to expand)

 

1.1 Contact - by phone, email, and/or online form

For this purpose we use the following data:

 

  • An e-mail address

 

The basis on which we can process this data is:

After consent.

Retention period

We keep this data until the service is cancelled.

 

2. Cookies

Our website uses cookies. For more information about cookies, see our Cookie declaration. 
 

3. Dissemination practice

We disclose personal data if we are required to do so by law or court order, in response to a law enforcement agency, to the extent permitted by other provisions of law, to provide information, or for an investigation of a matter relating to public safety.

If our website or organisation is transferred, sold or merged, your information may be disclosed to our advisers and any potential purchasers and will be passed on to the new owners.

 

The inclusion of full IP addresses is blocked by us.
 

4. Safety and security

We are committed to ensuring the security of personal data. We take appropriate security measures to limit misuse of and unauthorised access to personal data. This ensures that only the necessary people have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
 

5. Third party websites

This privacy policy does not apply to third-party websites that are connected via links on our website. We cannot guarantee that these third parties will process your personal data in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using these websites.
 

6. Changes to this privacy policy

We reserve the right to make changes to this privacy policy. It is recommended that you consult this privacy policy regularly to be aware of any changes. In addition, we will actively inform you where possible.
 

7. Access and change your data

If you have any questions or would like to know what personal data we hold about you, please contact us. You can contact us using the information below. You have the following rights:

  • You are entitled to know why your personal data is needed, what will happen to it and how long it will be stored.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: You have the right to add, correct, and have your personal data deleted or blocked whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all of your personal data from the controller and transfer it in its entirety to another controller.
  • Right to refuse: You can object to your data being processed. We will comply with this unless there are legitimate grounds for processing.

Please make sure to always state clearly who you are so that we can be sure that we are not modifying or deleting data from the wrong person.
 

8. Submission of a complaint

If you are not satisfied with the way we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Norwegian Data Protection Authority.
 

9. Contact details

OneCo
Andøyfaret 15
4623 Kristiansand
Norway
Website: oneco.no
E-mail: [email protected]
Phone no: +47 915 021 21