OneCo Networks reorganises to strengthen future competitiveness and delivery power

OneCo Networks, part of the OneCo Group, is reorganising to create a more customer-oriented organisation and adapt to market changes. The changes will take effect during March 2024.

In the new structure, the business is organised into business units that harmonise with the services provided to customers and enable customers to be served through fewer stages. The company has recently strengthened its focus on customers and markets nationally, and will also establish a separate business unit to take care of regional and local customer relations.

- "The most important thing we achieve with this is a better customer journey for our customers. In the long run, these changes will give us deeper insight into our customers' needs and expectations and add value to our customers," says Petter Schive, CEO of OneCo Networks. 

Becoming Norway's best telecoms contractor 

The goal is for customers to perceive OneCo Networks as Norway's best telecoms contractor.

- The aim is for customers to find us easy to do business with and always receive deliveries with consistent quality, reliability and predictability. We will be at the forefront, focusing on our customers' needs and actively developing our expertise and services accordingly," says Schive.

To achieve this, the business will focus on creating holistic and frictionless customer experiences.

- The reorganisation will strengthen our ability to deliver uniformly across the country. It will also better facilitate our work on continuous improvement and innovation. At the heart of this are the strengths we already possess as a serious, safe, experienced and competent organisation that takes major issues such as HSE, diversity and sustainability seriously. We will continue to build on these qualities, and they will become some of our strongest competitive advantages in the years to come," says Schive.

Streamlining to ensure sustainable development 

High macroeconomic uncertainty is contributing to less investment in telecoms infrastructure. This also affects OneCo Networks, which experienced reduced sales in 2023. Forecasts for 2024 show that the market will continue to be characterised by lower activity. High competition and pressure on prices require efficient processes and high productivity, which requires the business to adjust its capacity in line with market changes.

- All employees were informed on 3 January that an estimated 150 employees will be made redundant in the new organisation. "This was a difficult decision to make, but unfortunately, like many others in the industry, we cannot avoid reducing our workforce to ensure future competitiveness and profitability," says Schive. 

- Some of the overcapacity will be covered by natural attrition, which will not be replaced. In addition, we have decided to offer financial compensation and retirement counselling to employees over the age of 62, to ensure as many voluntary departures and as few redundancies as possible. The situation is demanding for many of our loyal colleagues and we are committed to implementing the best possible process to help those affected," says Schive.

For more information, contact:

• Petter Schive, CEO of OneCo Networks: [email protected].
  
• Stian Thorsrud, Communications Director OneCo: [email protected].